If you ever feel unsafe or uncomfortable on Checkin:

  • Remove yourself from the situation. That could mean leaving a Checkin session, not responding to a message in your chats, or canceling an upcoming session.

    • Note: The Checkin team is working on building more robust ways to enforce boundaries such as unfollowing and blocking someone.

  • Contact the Checkin team. Please report anything that goes against our guidelines or makes you feel uncomfortable. This includes anything you may see in our explore pages, even if you haven’t connected with that person.

To report, use the support chat in the bottom right-hand corner.

  • Click, “Send us a message” then, “I want to report something” and follow the prompts by choosing the best answer.

  • Be as detailed as possible when reporting. Include screenshots and other forms of documentation to support your claims.

  • The team will review your submission within 24 hours and get back to you on the next steps if there are any for you to take.

  • All reports are taken into consideration on an individual basis and are regarded with the highest degree of empathy. We may suspend profiles while we investigate, but believe in learning from mistakes and giving opportunities for second chances.

  • Consistent disregard for our Community Guidelines may however result in permanent suspension from the platform.

You can also contact us to report something at support@checkin.cc if you have any trouble with our support chat.

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